start:training_and_outreach:faq

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start:training_and_outreach:faq [2020/04/16 11:42]
jrutte02 created
start:training_and_outreach:faq [2021/06/29 17:18] (current)
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 ====== Frequently Asked Questions ====== ====== Frequently Asked Questions ======
  
-===== How can I apply for a Project to get Access to HPC Resources? =====+<accordion>
  
-In case you are a principle investigator or Post-Doc you can use the state-wide [[https://www.ahrp.info/forms/antrag_nutzung|online form]] to apply. Please, to not hesitate [[hpc@uni-mainz.de|to get in touch with us]] in advance - we can discuss any pending question in person or in a phone call.+<panel title="How can I apply for a Project to get Access to HPC Resources?"> 
 +In case you are a principle investigator or Post-Doc you can use the state-wide [[https://www.ahrp.info/forms/antrag_nutzung_en|online form (English)]] or [[https://www.ahrp.info/forms/antrag_nutzung_de|online form (German)]] to apply. Please, to not hesitate [[hpc@uni-mainz.de|to get in touch with us]] in advance - we can discuss any pending question in person or in a phone call. 
 +</panel>
  
 +<panel title="How can I unsubscribe from the MOGON mailing list?">
 +<callout type="danger" icon="true" title="Unsubscribing">
 +from the mailing list is not possible. 
 +</callout>
 +The recipient list is automatically created from the group membership in the corresponding MOGON projects. I.e. as long as your user account is still member of a MOGON project group (authorized users at accounts.uni-mainz.de) or a MOGON manager group (administrator of authorized users).
 +You have to remove your user account at [[https://account.uni-mainz.de/|account.uni-mainz.de]] from the MOGON Project-/Manager Groups.
 +</panel>
  
-===== How do I get an account? ===== +<panel title="How do I get an account?">
 This question is answered in a [[:start:policies:accounts#how_do_i_get_an_account|separate article]]. This question is answered in a [[:start:policies:accounts#how_do_i_get_an_account|separate article]].
 +</panel>
  
-===== Please unsubscribe me from those annoying Clustermails! ===== +<panel title="Why do my jobs not start?">
- +
-This is not a question, but: Any HPC-account of the JGU is associated with an EMail address. This way, we can inform you about issues with the system, about faulty behavior of your jobs, etc.. You cannot unsubscribe. This mail address is an integral part of the way to communicate with you and can be used for [[:start:working_on_mogon:submit_and_manage_jobs_on_mogon_quickstart|job mails]] and [[:start:training_and_outreach:ticket_system|help desk tickets]]. +
- +
-===== Why do my jobs not start? ===== +
 First of all a job might be pending for a [[:start:working_on_mogon:slurm_manage#pending_reasons|number of reasons]]. Then, the priority might be low and you just have to wait. First of all a job might be pending for a [[:start:working_on_mogon:slurm_manage#pending_reasons|number of reasons]]. Then, the priority might be low and you just have to wait.
-  
- 
 <callout type="info" icon="true"> <callout type="info" icon="true">
 Ideas for FAQs to be included, here? [[hpc@uni-mainz.de|Drop us a note]]. Thank you. Ideas for FAQs to be included, here? [[hpc@uni-mainz.de|Drop us a note]]. Thank you.
 </callout> </callout>
 +</panel>
  
-===== How much may I work on login nodes=====+<panel title="Is it possible to extend the walltime limit of 5 days?"> 
 +Unfortunately, it is not possible to extend the walltime limit, not even temorarily.  
 +</panel>
  
 +<panel title="How much may I work on login nodes?">
 This is explained in detail, [[:start:policies:loginnodes|elsewhere]]. This is explained in detail, [[:start:policies:loginnodes|elsewhere]].
 +</panel>
  
-===== May I contribute to this wiki? ===== +<panel title="May I contribute to this wiki?">
 Yes, please! We welcome any contribution, but rather like to curate the content. Therefore, we would appreciate if you send your contribution with a detailed explanation as a .txt file to [[hpc@uni-mainz.de|hpc@uni-mainz.de]]. However, you also have the option of creating a page yourself by following the procedure below: Yes, please! We welcome any contribution, but rather like to curate the content. Therefore, we would appreciate if you send your contribution with a detailed explanation as a .txt file to [[hpc@uni-mainz.de|hpc@uni-mainz.de]]. However, you also have the option of creating a page yourself by following the procedure below:
  
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 More detailed instructions including a screencast can be found on the [[https://www.dokuwiki.org/page#create_a_page|DokuWiki Wiki]]. More detailed instructions including a screencast can be found on the [[https://www.dokuwiki.org/page#create_a_page|DokuWiki Wiki]].
 +</panel>
 +
 +</accordion>
 +
 +
  • start/training_and_outreach/faq.1587030156.txt.gz
  • Last modified: 2020/04/16 11:42
  • by jrutte02